When the App Will Not Behave

Performance

Why the app stutters on a mid-range phone

Stutter usually comes from memory pressure, background apps or a full cache, not from a broken phone. Three checks identify the cause before any settings are changed.

The Fixbook desk4 November 20265 min read

Storage & Data

The cache question, answered

Clearing a cache can free space and fix playback, but it can also remove drafts that were never saved elsewhere. The guide explains what each clear action does before it is used.

The Fixbook desk3 November 20264 min read

Upload Fixes

A video that will not upload: the five-point check

Storage, connection, app version, permissions and file size cover most failed uploads. The check is ordered from least to most disruptive.

The Fixbook desk1 November 20266 min read

Device Care

Heat, charging and long recording sessions

A phone that runs hot throttles the app and slows exports. Short recording sessions, shade and a stable charger reduce the problem without buying new hardware.

The Fixbook desk29 October 20264 min read

Performance

After an update: what to check first

A new version can reset permissions, change storage behaviour or slow an older device. A short post-update checklist catches the common regressions.

The Fixbook desk27 October 20264 min read